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How e988 Handles Your Personal Data

Your account data and payment details — including activity tied to JazzCash, Easypaisa, and Raast — are stored only for the purposes described in this policy, never sold or shared without your consent.

Data collected at account levelJazzCash, Easypaisa, Raast payment recordsYour right to request deletionSSL-secured connectionsLocal law compliance
e988 How e988 Handles Your Personal Data
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to know what data e988 holds about your account, request a copy, or ask us to delete specific records, our support team handles these queries directly. Pakistan-based account holders can reach us through live chat on the site, by email, or through the in-app support channel. All three routes land in the same queue and receive the same handling — include your registered contact number in every request so we can verify your identity before accessing your records.

Live Chat Support Open the live chat window on the site while your account is active. Submit your data query or deletion request directly and we will log it and action it from there.
Email Contact Send your privacy request by email with your registered contact number included. We verify your identity before accessing any account records, so including that detail speeds up your request considerably.
In-App Help Channel From inside your account, head to the support section and submit a privacy request. This route ties your query directly to your account ID and cuts the back-and-forth considerably.
DATA SECURITY

How We Secure and Retain Your Account Data

Data security on e988 runs through SSL encryption on every connection between your device and our servers — so whether you are depositing via Raast or checking account history on a mobile browser, that data travels encrypted. Account logins go through OTP verification sent to your registered number, adding a second confirmation before any session opens. We hold your records for the period required under applicable rules, then move them to a scheduled deletion cycle. A correction request raised through our support team gets verified against your account and actioned without delay.

SSL Encryption

Every session on e988 runs over SSL — your login credentials, wallet top-ups and account details travel encrypted from your device to our servers, not in plain text.

Cookie Handling

We use session cookies to keep your account active and analytics cookies to understand platform usage. You can manage or block non-essential cookies through your browser settings at any time.

Data Retention

Account records are held for the period specified under applicable rules. Once the retention period expires, records move to a scheduled deletion cycle — we do not hold data beyond what is required.

Access Requests

Request a copy of what we hold by contacting support with your registered number. We verify your identity first, then provide your data in a readable format within the required timeframe.

Privacy and Data Rights — What You Need to Know

Pakistan-based account holders ask us the same handful of questions about how their data is stored and what rights they have. Below we have answered the most common ones — covering what we collect at registration, how your JazzCash, Easypaisa, or Raast payment details are handled, whether your data is ever shared with outside parties, how long we keep records on closed accounts, and what steps to follow if you want to correct or delete your records.

We collect your name, contact number and the payment method you register — JazzCash, Easypaisa, or Raast. We also log device identifiers and session data each time you access your account.

Payment transaction records are stored in encrypted form and used only to verify and process your deposits and withdrawals. We do not pass these details to advertisers or unrelated third parties.

Yes. Contact our support team through live chat, email or the in-app help channel with your registered contact number. We will verify your identity and provide the data in a readable format.

We retain records for the period required under applicable rules and then move them to a scheduled deletion cycle. The exact period depends on your account type and the local rules that apply.

We share data only with payment processors needed to clear your transactions and with technical providers bound by strict data agreements. We do not sell your data or share it for marketing purposes.

Send a request through any support channel with your account's registered contact number. Once we verify your identity, we will action the correction or deletion and confirm when it is complete.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.